Trusted Diagnostics Expert Scan Care

Last updated: July 10, 2026

These Terms & Conditions ("Terms") govern your use of the Neethi Labs & Scans website and the diagnostic laboratory and scanning services we provide in Cherthala, Kerala. By accessing our website, booking an appointment, or availing any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About Our Services

Neethi Labs & Scans provides pathology, clinical diagnostics, biochemistry, and scanning/imaging services, along with related home-sample-collection and appointment booking facilities. Test availability, pricing, and package contents shown on this website are indicative and may be updated from time to time without prior notice.

2. Appointments & Bookings

Appointments made via phone, WhatsApp, or the website enquiry form are subject to confirmation and slot availability. Please arrive on time for scheduled tests/scans and follow any pre-test instructions (e.g. fasting) provided by our staff, as failure to do so may affect test accuracy or require rescheduling.

3. Accuracy of Information Provided

You agree to provide accurate, current, and complete information when submitting an enquiry, booking a test, or communicating with our team. We are not responsible for delays, errors, or miscommunication resulting from incorrect information provided by you.

4. Test Reports & Results

All test results and scan reports are generated using calibrated equipment and standard clinical protocols, subject to routine Internal Quality Control (IQC) and External Quality Assurance (RIQAS) programs. Reports are intended to assist qualified medical practitioners in diagnosis and treatment and should not be interpreted without professional medical advice. We are not liable for decisions made solely on the basis of a report without consulting a qualified physician.

5. Fees & Payments

Charges for tests, scans, and packages are payable as per the rates communicated at the time of booking or service. We reserve the right to revise pricing at any time; however, confirmed bookings will honor the price agreed upon at confirmation.

6. Website Use

You agree to use this website only for lawful purposes. You must not attempt to gain unauthorized access to our systems, submit false or malicious information through our forms, transmit viruses or harmful code, or use automated tools (bots/scrapers) to interact with the website, including the contact/enquiry form. We reserve the right to block access and pursue appropriate action against misuse.

7. Intellectual Property

All content on this website, including text, logos, images, and design, is the property of Neethi Labs & Scans unless otherwise stated, and may not be copied, reproduced, or distributed without our prior written consent.

8. Limitation of Liability

While we take every reasonable precaution to ensure diagnostic accuracy and quality care, Neethi Labs & Scans shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or services, except where such liability cannot be excluded under applicable law.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse and are not responsible for the content, accuracy, or practices of any linked external sites.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal and medical information.

11. Changes to These Terms

We may revise these Terms from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Alappuzha, Kerala.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact us: